Shipping & Delivery Policy
This Shipping & Delivery Policy explains how Azorex handles the delivery of physical products purchased through our website.
1. Order Processing
Orders are processed after successful payment confirmation and any necessary verification. Processing times may vary depending on product availability, order volume, and other operational factors.
2. Delivery Timeframes
The estimated delivery timeframe for each product will be displayed on the relevant product page or communicated during the purchase process.
Delivery estimates are indicative and may be affected by courier delays, weather, public holidays, service disruptions, or circumstances beyond our reasonable control.
3. Shipping Charges
Any applicable shipping or delivery charges will be disclosed before the customer completes the purchase.
4. Delivery Address
Customers are responsible for providing accurate and complete delivery information.
Additional charges or delays may arise where an incorrect or incomplete address prevents successful delivery, subject to applicable law and the terms disclosed at purchase.
5. Delayed, Failed, or Damaged Deliveries
If an order is delayed, marked as delivered but not received, or arrives damaged, please contact us with the order reference and relevant details.
We will review the matter and take appropriate action in accordance with the applicable purchase terms and legal requirements.
6. Contact Information
For shipping or delivery enquiries, contact:
Azorex
Email: azorexstore@gmail.com
Phone: 9048191673
Address: Pathambad, Niramaruthur PO, Tirur, Kerala – 676109, India
Digital Delivery Policy
Azorex provides digital products and/or services as described on the relevant product pages.
1. Delivery Method
Depending on the product or service purchased, delivery may take place through email, a download link, an online account, an access link, or another method specified at checkout.
2. Delivery Time
The expected delivery or access timeframe will be displayed on the relevant product page or communicated during purchase. Where delivery is not automatic, additional processing time may be required.
3. Failed Delivery or Access Issues
If you do not receive your purchase or cannot access the digital product or service within the stated timeframe, please contact us.
Include your order ID or payment reference number so that we can verify the transaction and assist you.
4. Customer Responsibilities
Customers are responsible for providing a valid email address and maintaining access to the device, software, or account requirements disclosed for the purchased product.
5. Refunds and Cancellations
Refund and cancellation requests are governed by our published Refund Policy and Cancellation Policy, subject to applicable law.
6. Contact Information
Azorex
Email: azorexstore@gmail.com
Phone: 9048191673
Address: Pathambad, Niramaruthur PO, Tirur, Kerala – 676109, India