Terms & Conditions
Welcome to Azorex. These Terms & Conditions govern your access to and use of our website, products, and services. By accessing our website or making a purchase, you agree to these terms.
1. Business Information
Azorex is operated from:
Pathambad, Niramaruthur PO
Tirur, Kerala – 676109
India
Email: azorexstore@gmail.com
Phone: 9048191673
2. Products and Services
Azorex offers products and/or services as described on the relevant product pages, service pages, or payment pages. We aim to ensure that all descriptions, specifications, prices, and other information are accurate and up to date. The actual features and deliverables of a purchase will be determined by the description displayed at the time of purchase.
3. Pricing and Payments
All prices will be displayed before the customer completes a purchase. Unless otherwise stated, prices are in Indian Rupees (INR). Applicable taxes and additional charges, if any, will be disclosed before payment.
Payments may be processed through third-party payment service providers, including PayU and the payment methods supported by the checkout page. Customers must provide accurate information and ensure that they are authorised to use the selected payment method.
4. Order Confirmation
An order or purchase is considered confirmed once the payment has been successfully processed and the transaction has been accepted by Azorex, subject to any verification or fulfilment requirements disclosed before purchase. A payment confirmation alone does not guarantee immediate delivery if the purchased product or service requires additional processing.
5. Product or Service Delivery
Products and services will be delivered or made available according to the description and delivery terms displayed at the time of purchase. For digital products or services, delivery may take place electronically through email, a download link, an access link, an account, or another method specified on the relevant product page. For physical products, where applicable, delivery will be subject to the shipping and delivery terms displayed at checkout.
6. Cancellations and Refunds
Cancellation and refund requests are handled according to our Cancellation Policy and Refund Policy, which form part of these Terms & Conditions. Customers should review the applicable policies before completing a purchase.
Nothing in these terms excludes any refund, cancellation, or other right that cannot lawfully be excluded under applicable law.
7. Customer Responsibilities
Customers agree to:
- Provide accurate contact, billing, and delivery information where required.
- Use our website and services lawfully.
- Avoid fraudulent, unauthorised, or misleading transactions.
- Avoid interfering with the security or operation of our website.
- Respect applicable intellectual property rights.
- Use purchased products and services in accordance with their stated terms.
8. Intellectual Property
Unless otherwise stated, the content, branding, text, graphics, designs, and other materials published by Azorex are owned by or licensed to Azorex. Customers may not reproduce, distribute, resell, or commercially exploit our protected materials without prior permission, except where permitted by applicable law or the relevant product licence.
9. Third-Party Services
Our website or checkout process may use third-party services, including payment processors and communication providers. Such services may be governed by their own terms and privacy policies. Azorex is not responsible for independent third-party services beyond the responsibilities imposed on us by applicable law.
10. Website Availability
We aim to keep our website accessible and functional. However, temporary interruptions may occur because of maintenance, technical issues, network failures, or circumstances beyond our reasonable control.
11. Limitation of Liability
To the extent permitted by applicable law, Azorex will not be liable for indirect or consequential losses arising from the use of our website or services where such liability may lawfully be excluded.
Nothing in these terms limits liability where such limitation is prohibited by law or excludes mandatory consumer rights.
12. Changes to These Terms
We may update these Terms & Conditions when necessary. Revised terms will be published on our website with an updated effective date. Changes will not remove rights that customers are entitled to retain under applicable law.
13. Governing Law and Disputes
These Terms & Conditions are governed by the applicable laws of India. Customers may contact us first to attempt to resolve any concern informally. Nothing in this section restricts any statutory right to approach a competent consumer authority, court, or other appropriate forum.
14. Contact Information
Azorex
Pathambad, Niramaruthur PO
Tirur, Kerala – 676109, India
Email: azorexstore@gmail.com
Phone: 9048191673